Privacy Policy

Last updated: 2025

1. Introduction

Welcome to CC&T. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or interact with our website.

2. Information We Collect

  • Account / Contact Information: name, phone number, email address, and other details you provide when you contact us or request service.
  • Service Information: installation address, plan selected, service status, recharge/payment status, and support history needed to deliver and manage your internet service.
  • Usage / Technical Data: basic logs and diagnostic data required to maintain network quality, troubleshoot issues, and prevent abuse (where applicable).
  • Cookies: cookie identifiers used to remember your session and preferences (where enabled).

3. How We Use Your Information

  • To provide and maintain our services.
  • To process service requests, installations, troubleshooting, and plan renewals.
  • To communicate important updates (billing, outages, maintenance, and support).
  • To improve service quality and network performance.
  • To detect and prevent fraud, abuse, and security incidents.

4. Sharing & Disclosure of Information

We do not sell your personal information. We may share limited data only when necessary to:

  • Deliver services: for example, with technicians or installation/support partners.
  • Comply with legal obligations: when required by law, regulation, legal process, or government request.
  • Protect rights and safety: to enforce policies or protect CC&T, our customers, or the public.

5. Third-Party Services

We may use trusted third-party providers to help operate our website and services (for example, website hosting, analytics, communications, or payment processing where applicable). These providers may process data on our behalf, under contractual obligations to protect it. Each provider has its own privacy policies—please review them before use.

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, including providing service, resolving disputes, enforcing agreements, and meeting legal requirements. Certain records (such as billing and service logs) may be retained for compliance, audit, or regulatory purposes.

7. Security

We implement reasonable security measures (such as access controls and operational safeguards) to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure—please use caution when sharing sensitive information online.

8. Your Choices & Rights

  • You may request access, correction, or deletion of your personal data (subject to legal and service requirements).
  • You may opt out of non-essential promotional messages (if any).
  • You can manage cookies through your browser settings (where applicable).

9. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the “Last updated” date above.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:
Phone: 7629869185
Email: chungmircommunications@gmail.com